Playbook · Answering

Bilingual answering

Sameday answers in English or Spanish on every plan. It picks up the language in the greeting and books the job either way.

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What the caller hears in Spanish or English

1
A customer calls and opens the conversation in Spanish.
2
The AI switches instantly — no transfer, no callback, no hold music.
3
The job books like any other, with the transcript logged in both languages.

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An empty office at night, the city lit up outside the window, with a dashboard on screen still taking calls

After-hours answering Every night and weekend call answered and booked. Overflow answering When every line is busy, the AI picks up instead of voicemail. Emergency triage Spot true emergencies, dispatch on-call techs, and calm the customer. Missed call text back A missed call gets a text back from your own number — and the AI books the reply.

Tell us which jobs need Spanish questions

Send the Spanish questions you already use and who those jobs route to. The next Spanish-language call books like any other.