The plumbing answering service that books the job, not just the message.
Sameday is the AI answering service for plumbers — a 24/7 voice-AI receptionist that qualifies burst-pipe emergencies, books jobs into your CRM, and follows up until the lead is booked.
Plumbing contractors who trust Sameday to help answer their calls
How a plumbing call flows with Sameday
Three common calls the AI handles the same way your best CSR would: qualified, booked by job type, and in the CRM before the call ends.
- Emergency
A burst pipe at 2 AM
Sameday answers right away, confirms the water is off and the location, applies your emergency criteria, and transfers to your on-call plumber. The ticket lands in the CRM during the call so the technician has it when they pick up.
Also running water-damage mitigation? See the restoration page - After-hours triage
A no-water call at 9 PM
The AI qualifies the symptom (whole house vs. one fixture), checks against your emergency rules, and either dispatches tonight or books the first morning slot — not voicemail, not a next-day callback.
- Scheduled install
A water-heater quote request comes in
Sameday asks for the age, fuel type, and location, shares your pricing range for a replacement, books the technician visit on the dispatch board, and confirms by text so the homeowner isn't guessing when you'll show.
“It's beautiful when the AI books the call and we never even talk to a person. The thing I love about AI: every single call gets answered the exact same way, with the exact same information every time. When I'm using humans, I have no idea. They have a bad day. AI doesn't have a bad day.”
The plumbing job lands in your CRM during the call
Jobs land on the dispatch board during the call. No message a human has to re-key, no spreadsheet handoff.
- ServiceTitan Business units, job types, technicians, and skills.
- Housecall Pro Job types, employees, and automated customer notifications.
- Jobber Service types, team members, and recurring job schedules.
- Service Fusion Service categories, dispatchers, and customer records.
- FieldPulse Job types, team schedules, and customer history.
Different plumbing software? See the integrations page or ask on the demo. See integrations.
What plumbing contractors say about Sameday
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Enabled us to 3x almost overnight
“Enabled us to 3x almost overnight.”
Court Lundberg · Rare Breed Plumbing
Individual results. Results vary by business.
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Scales as we grow
“It's been a reliable solution for our business, and we look forward to continuing to work with them as we grow.”
Taylor Craig , Marketing Coordinator · Cellino Plumbing
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4,000 calls in four months
“In just four months, Sameday has managed over 4,000 calls for us, significantly enhancing our customer retention and minimizing service issues.”
Konnor Buscho , Marketing · Way Cool Plumbing & Air
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Booking rate from the 60s to the 80s
“It's so much better than what we had, because we're really capturing the lead information. My metrics tell me our booking rate started in the 60s this month and has improved to the 80s this week. We are capturing leads and booking calls.”
Jon Haigh · Merrimack Valley Plumbing
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“We love it, that was awesome”
“I'm pretty impressed. The people it hasn't been able to book, I've called back right away. They say, “We love it. That was awesome.” The feedback has been really good.”
Jon Haigh · Merrimack Valley Plumbing
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Way better than the old answering service
“The numbers look really good. It's looking way better than it did with our answering service, for sure.”
Jennifer Hebert · Pipes and Plugs
Plumbing runs on Sameday.
From 2 AM burst-pipe triage to morning water-heater quotes, plumbers use Sameday to help answer calls day or night and book more jobs.
- Calls answered with AI in the trades.
- 4M+ Calls answered with AI in the trades.
- Booking rate in most channels.
- 92% Booking rate in most channels.
- Revenue sold by our AI agents.
- $2.5B Revenue sold by our AI agents.
- Satisfaction from Sameday customers.
- 96% Satisfaction from Sameday customers.
Across Sameday customers and channels. Results vary by business.
Questions plumbers ask before they switch
Burst pipes, after-hours, and how the job lands in your CRM.
What is the best answering service for plumbers?
The best plumbing answering service answers 24/7, applies your emergency criteria to burst pipes, active leaks, and no-water calls, transfers true emergencies to your on-call plumber, and books everything else into your field-service software. Sameday does all four and books into ServiceTitan, Housecall Pro, Jobber, Service Fusion, and FieldPulse.
How much does a plumbing answering service cost?
Sameday is a monthly plan with included minutes. Launch starts at $449/mo with 500 minutes, Scale starts at $789/mo with 1,000 minutes, and Enterprise is custom. Overage is billed at your plan's per-minute or per-message rate. See pricing, or book a demo to size the plan to your call volume.
Can Sameday handle after-hours and emergency plumbing calls?
Yes. Sameday answers 24/7 and is built for plumbing urgency — it qualifies burst pipes, active leaks, and no-water calls, applies your emergency criteria, and transfers true emergencies to your on-call plumber while scheduling everything else automatically.
Does Sameday integrate with my plumbing software?
Yes. Sameday books into ServiceTitan (certified app), Housecall Pro, Jobber, Service Fusion, and FieldPulse during the call, with FieldPulse and FieldRoutes also listed on /integrations. ServiceTitan integration includes business units, job types, technicians, and skill tags.
Is there an AI receptionist for plumbers?
Yes. Sameday is a voice AI for plumbers that answers in natural conversation, recognizes plumbing emergency language like burst pipes and clogged drains, shares your price ranges, and books jobs into your CRM. It transfers true emergencies to your on-call plumber.
How accurate are the quotes provided by Sameday AI?
Sameday shares the service fees and price ranges you provide, collects the details about the plumbing issue, and books the visit. Your plumber confirms the final quote on site after assessing the work.
Can Sameday handle both residential and commercial inquiries?
Yes. Sameday is equipped to manage both residential and commercial plumbing inquiries, routing calls based on the type of service required, from routine maintenance to emergency repairs.
Can Sameday sell packages or plans to customers?
Yes. Sameday can recommend add-on services such as water-heater installs or regular pipe maintenance, so you capture add-on revenue without an extra callback.
How does AI dispatching work for HVAC and plumbing jobs?
Sameday matches each incoming call to the right specialist based on the problem type, required equipment, and your coverage area. For plumbing specifically, it separates emergencies (burst pipes, no-water) from routine jobs (installs, maintenance), applies your dispatch rules, and writes the appointment straight into your field-service CRM so a human never has to re-key it.
Do I need to change my business phone number?
No. Forward your existing line to Sameday, or port it into Sameday's phone system. Either way, your number stays the same.
Sameday AI workforce
Hear Sameday take a plumbing emergency
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