One phone system.Your people and AI.
Keep your numbers. Bring calls, texts, and your whole team together in Sameday.
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Every call. Every text. One customer.
Keep calls, messages, and voicemail together in a shared inbox. Your whole office can pick up where the last conversation left off.
Sameday Home Services 
Ask AI
AL MK 
Erin called · AI answered
0:121x 
Scheduled
View transcript
This lead was classified as a high value lead to the system not working and it being over ten years old.
They are a new customer that called from Google LSA- I was able to book this on the Joe Parry for the 3-5 window
Hi Erin, Joe can arrive 30 minutes early. Does that work for you?
Yes, I’ll be home. Should I leave the side gate open?
That would be great. I’ll let Joe know. See you soon!
Perfect, thank you!
Erin called · AI answered
0:141x
Rescheduled
View transcript Erin called back in to reschedule her appointment for when her husband will be home.
- Simple rescheduling, still very interested in our summer promo
- Moved the appointment to Caleb to make the time work
Message Erin Jones about her technician being 30 minutes early...
Draft reply
Your calls. Your call paths.
Ring the office, route to an on-call technician, or let AI pick up. Set the rules for business hours, overflow, and after hours in one place.
+2 Ring all 2 min 
+1 Round robin 45 sec +3 Least calls 1 min +2 Ring all 30 sec +1 Least calls 3 min Your team and AI, on the same line.
Bring a person into the conversation with the context already in view. Live transcripts and AI suggestions help your team keep things moving.
Works with the tools
you already run.
Connect your field service software to keep customers, schedules, and job details together.
-
Service Fusion -
ServiceTitan -
Jobber -
FieldRoutes -
Housecall Pro
“It's been a reliable solution for our business, and we look forward to continuing to work with them as we grow.”
Taylor CraigMarketing Coordinator, Cellino Plumbing
A few things you might be wondering.
Can we keep our existing phone numbers?
Yes. Port them into Sameday and the caller ID your customers recognise keeps working. You can also forward an existing line to us if you'd rather not port yet.
Do we still need our old phone provider?
No. Numbers, routing, voicemail, and texting are all built in, so the phone bill and the software bill become the same bill.
Can the whole office use it?
Yes. The inbox is shared, so any CSR can pick up a conversation where someone else left off instead of it living on one person's desk.
What happens when nobody answers?
Whatever you tell it to. Most teams ring the office first and let the AI pick up after fifteen or twenty seconds, so a call never reaches voicemail.
Let’s take your next call.
See how Sameday works with your team, your schedule, and your customers.
Book a demo