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Playbook · Answering

After-hours answering

Nights, weekends, holidays — the AI answers like your best CSR, books real jobs into your real calendar, and texts the customer a confirmation. You wake up to booked work instead of voicemails.

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An empty office at night, the city lit up outside the window, with a dashboard on screen still taking calls

What happens when they call after you close

  1. 1

    A customer calls at 9:47 PM and the AI picks up on the second ring — no menus, no voicemail.

  2. 2

    It handles the conversation, checks tomorrow's availability, and books the job on the spot.

  3. 3

    The customer gets a confirmation text; the booking and full recording are waiting for you at 7 AM.

Recording laws vary by state; make sure callers are told when calls are recorded.

More plays like this

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Overflow answering When every line is busy, the AI picks up instead of voicemail. Bilingual answering Serve Spanish-speaking customers in their own language, every call. Emergency triage Spot true emergencies, dispatch on-call techs, and calm the customer. Missed call text back A missed call gets a text back from your own number — and the AI books the reply.

Send us your hours and after-hours rules

Send your hours, on-call rules, and tomorrow's open slots. The first night call books a morning job onto your calendar.

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