Scheduling Wizard
The Right Tech, the Right Slot, No Tetris.
Booked jobs land where they should: matched to technician skills, service areas, and drive time. Cancellations refill from the waitlist before anyone notices the gap.
A Full Calendar Isn't the Same as a Profitable One.
The Right Tech in the Right Slot.
Availability isn't just an open box on a calendar. Sameday only offers times a qualified technician can actually run, in a zone that makes sense for the rest of their day.
- Skill-, zone-, and drive-time aware slot selection
- Only offers what a qualified tech can run
- Protects the route instead of scattering jobs
Cancellations Refill Themselves.
A cancelled ten o'clock is a hole in the day and lost revenue. Sameday works the waitlist the moment it opens and fills it, usually before anyone in the office notices.
- Waitlist worked automatically on every cancellation
- Customers offered the slot by call or text
- The gap closes in minutes, not by end of day
Two-Way Sync With Your Board.
Jobs booked in Sameday appear on your dispatch board, and changes made in your FSM come back the other way. Nobody re-keys anything, so the two never drift apart.
- Writes to ServiceTitan and the systems you run
- Changes in your FSM sync back to Sameday
- No double entry, no drifting calendars
“We have not been missing any calls like we were previously. We also use it for after hours which works out wonderfully!”
Scheduling Features.
Booking
- Live availability
- Real openings, not a callback promise.
- Skill matching
- Only techs who can actually run the job.
- Zone and drive-time aware
- Keeps the route sensible.
- Job-duration rules
- A tune-up and a replacement aren't the same slot.
- Arrival windows
- Set the window customers actually get told.
Recovery
- Waitlist backfill
- Cancellations refill before the gap costs you the day.
- Automatic reschedules
- Customers move themselves by text.
- Reminder texts
- Cut no-shows before the truck rolls.
- Confirmation texts
- Sent from your own number.
Sync
- Two-way updates
- Changes in your FSM come back to Sameday.
- Multi-location support
- Separate boards, separate rules.
Questions About This, Answered.
Does it work with our field service software?
Yes. Sameday books into ServiceTitan and the other systems home-service teams run, so the job lands on your real board rather than in a separate inbox to re-key later.
How does it know which tech to book?
It reads the skills, service areas, and existing route for that day, and only offers slots a qualified technician can actually run without wrecking their drive time.
What happens when a customer cancels?
The slot goes back on the board and Sameday works your waitlist immediately — calling or texting the next customer who wanted that window.
Can we still book jobs manually?
Of course. Your dispatchers keep full control; Sameday handles the routine bookings so they can spend their time on the ones that need judgement.
See It Run on Your Business.
A 15-minute walkthrough on your numbers, your service area, your schedule.