Looking at Smith.ai? See how Sameday answers home service calls.
Sameday answers every HVAC, plumbing, roofing, or pest call and books the job into your field service software during the call. One monthly plan, no per-call add-ons.
Built for the trades, not a general virtual front desk
Ask AI
Connected
Books into your dispatch board, not a calendar link
An HVAC call at 11pm doesn't need a Calendly invite. Sameday checks real technician capacity in ServiceTitan, Housecall Pro, Jobber, Service Fusion, or FieldRoutes and books the job on the board during the call.
One monthly plan, no per-call add-ons
Published pricing from $449 a month. Booking, CRM sync, call recording, and complex routing are included — not line items billed per call like a virtual front desk.
AL MK 
0:121x 
Scheduled
They are a new customer that called from Google LSA
Draft reply
Spanish and 30+ languages on every line
Sameday detects the caller's language mid-greeting and books the job in it. No dedicated bilingual line to buy, no per-call Spanish fee — the same number works for every caller.
Results that speak for themselves
Across Sameday customers and channels. Results vary by business.
- 4M+ Calls answered with AI in the trades
- 92% Booking rate in most channels
- $2.5B Revenue sold by our AI agents
- 96% Satisfaction from Sameday customers
How Sameday and Smith.ai compare for home services
Both answer calls around the clock. These are the rows where the two differ, from our pricing page and what smith.ai publishes.
| What to compare |  Sameday | Smith.ai |
|---|---|---|
| Pricing model What a plumbing shop averaging 300 answered calls a month actually pays. | Flat monthly plans from $449 | Per-call: Starter $300/mo for 30 calls, Basic $810/mo for 90, Pro $2,100/mo for 300 |
| Appointment booking Does scheduling a job cost extra on top of the plan's call allowance? | Included on every plan | $1.50 per call add-on |
| Field service software it books into Lands the job on the dispatch board during the call, not in a message someone re-keys later. | ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldRoutes | Not listed on pricing page (first CRM free, then $0.50 per call per additional CRM) |
| Spanish-speaking callers What happens when a Spanish-speaking homeowner calls your main line. | English, Spanish, and 30+ other languages on every line | Dedicated Spanish line at $1.00 per call add-on |
| Call recording and transcription For QA, coaching, and settling disputes. | Included on every plan | $0.25 per call add-on |
| Concurrent calls What happens when three lines ring at once during a heat wave. | Unlimited, no hold queue | Not published |
Sameday details come from our product and pricing page. Smith.ai details reflect what the Human-first view of smith.ai/pricing publishes as of October 2026; the AI-first toggle has different plan prices we haven't verified. "Not listed on pricing page" means we couldn't find it there, not that it doesn't exist. Smith.ai is a trademark of its owner and isn't affiliated with Sameday. Spot something out of date? Email sales@gosameday.com and we'll correct it.
When Smith.ai might fit better: Smith.ai might be the better fit for a small professional-services firm that wants trained humans screening every call. Sameday is built for home service shops that need the job on the dispatch board before the caller hangs up.
Hear what our customers are saying
-
Great quality-value combo
“Because of such a good experience we've had with you — and you're not charging an arm and a leg — it's that great quality-value combo. In interactions with our sister companies, I've regularly brought you up as an awesome AI provider to use.”
Scott Heninger, Fox Pest Control
-
The office's AI backup
“The ladies in the office absolutely love it, because she's become the backup when they're both on the phone. Instead of the call rolling to me and interrupting what I'm doing, Emily takes it and does whatever needs to be done.”
Tiffany Arends, All American Heating & AC
-
Better than the CSRs
“She's looking better than the CSRs. She's doing better than the CSRs are.”
Amanda Gordon, PipeDreams
Smith.ai vs Sameday: common questions
- How much does Smith.ai cost?
- Smith.ai's published Human-first plans are $300/mo for 30 calls, $810/mo for 90, and $2,100/mo for 300, with per-call add-ons for booking, Spanish, and call recording. AI-first plan prices aren't shown without a toggle — contact Smith.ai for those.
- Is Smith.ai good for HVAC and plumbing companies?
- Smith.ai answers home service calls and lists Armor Electric and Breslow Home Design Center as customers. It isn't built around a field service dispatch board, so booking jobs still needs a calendar add-on and a CRM pass-through.
- Does Smith.ai integrate with ServiceTitan?
- Smith.ai's pricing page lists HubSpot, Salesforce, and Clio as CRM integrations and doesn't name ServiceTitan, Housecall Pro, Jobber, FieldRoutes, or Service Fusion. Check with Smith.ai directly if a specific field service integration is a must.
- How is Sameday different from Smith.ai?
- Sameday is an AI receptionist for home services with one monthly plan and native booking into ServiceTitan, Housecall Pro, Jobber, Service Fusion, and FieldRoutes. Smith.ai is a human-staffed virtual front desk billed by the call with booking as a $1.50 add-on.
- What are the best Smith.ai alternatives for home services?
- The AI receptionists home service owners usually shortlist alongside Smith.ai are Sameday, Avoca, Broccoli, and Rosie, plus Ruby for live human answering. Which one fits depends on CRM, budget, and whether you need jobs booked on the dispatch board.
- Does Smith.ai book appointments?
- Yes, as a $1.50 per call add-on into calendars like Calendly, Acuity, and Appointy, per smith.ai/pricing. Sameday includes booking on every plan and writes the job to your field service software's dispatch board during the call.
- Can Sameday handle after-hours emergency calls?
- Yes. Sameday answers 24/7, qualifies the emergency, and either books the earliest available slot or escalates the on-call technician by phone. The job is on the dispatch board before the office opens.
Compare on your own calls, not a sales deck
We'll answer a sample call for your shop, book it into your CRM, and show you what a month on Sameday actually looks like.
Official ServiceTitan partner
Thanks, .
We'll reach out shortly to set up your walkthrough.
A live walkthrough on your calls, no commitment.