ServiceTitan integration

What Sameday does in ServiceTitan

Sameday is a Certified ServiceTitan app. On a booked call it writes the customer and the job into ServiceTitan so dispatch and the technician see it without a second entry.

What you set up on day one

Connect ServiceTitan, tell us your hours, job types, and on-call rules, and forward overflow or after-hours calls. If you use Phones Pro, the same number can hand the call to Sameday. Open the first live job in ServiceTitan and check it.

What writes back

• Customer records
• Scheduled jobs
• Service details the technician needs

Frequently asked questions

How is billing handled for Sameday AI's services?

Sameday runs on monthly plans with included minutes, so you have a predictable base. Overage is billed at your plan's per-minute or per-message rate.

Can I customize the AI to fit my business processes?

Yes. You give Sameday your hours, service areas, pricing rules, and any special instructions. The AI follows those on the call.

How does Sameday AI handle after-hour calls?

Forward calls from ServiceTitan Phones Pro, a SIP transfer, or your phone provider. Sameday can answer multiple calls at once.

What kind of support is available if I encounter issues?

Write servicetitan@gosameday.com. That inbox is for ServiceTitan integration questions.

Compare AI voice platforms that integrate with ServiceTitan

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Do you need support with an existing integration?

You will receive dedicated support at: servicetitan@gosameday.com