Integrate Service Fusion

What Sameday does in Service Fusion

Service Fusion is where your jobs and customers already live. Sameday answers the call, then writes the customer record and the job so the schedule updates while the caller is still on the line.

What you set up on day one

Connect Service Fusion, tell us your hours and job types, and forward overflow or after-hours calls. Open the first live job in Service Fusion and check the customer, the window, and the service.

What writes back

• Customer records
• Job schedules
• Booked jobs

Frequently asked questions

How is billing handled for Sameday AI's services?

Sameday runs on monthly plans with included minutes, so you have a predictable base. Overage is billed at your plan's per-minute or per-message rate.

Can I customize the AI to fit my business processes?

Yes. You give Sameday your hours, service areas, and any special instructions. The AI follows those on the call.

How does Sameday AI handle after-hour calls?

Forward overflow or after-hours calls to Sameday, or connect your phone system. Sameday can answer multiple calls at once.

What kind of support is available if I encounter issues?

Write servicefusion@gosameday.com. That inbox is for Service Fusion integration questions.

Do you need support with an existing integration?

You will receive dedicated support at: servicefusion@gosameday.com