Integrate FieldRoutes

What Sameday does in FieldRoutes

FieldRoutes already holds your routes, subscriptions, and customers. Sameday answers the call, then writes the customer, the subscription, and the appointment so dispatch can send the initial or the inspection.

What you set up on day one

Connect FieldRoutes, tell us which services book as initials, inspections, or recurring plans, and forward overflow or after-hours calls. The first live call should open as a FieldRoutes job you can check.

What writes back

• Customer records
• Subscriptions
• Appointments for new initials or inspections
• Service data dispatch already uses

Frequently asked questions

How is billing handled for Sameday AI's services?

Sameday runs on monthly plans with included minutes, so you have a predictable base. Overage is billed at your plan's per-minute or per-message rate.

Can I customize the AI to fit my business processes?

Yes. You give Sameday your hours, service types, and any special instructions. The AI follows those on the call.

How does Sameday AI handle after-hour calls?

Forward overflow or after-hours calls to Sameday, or connect your phone system. Sameday can answer multiple calls at once.

What kind of support is available if I encounter issues?

Write fieldroutesmm@gosameday.com. That inbox is for FieldRoutes integration questions.

Do you need support with an existing integration?

You will receive dedicated support at: fieldroutesmm@gosameday.com