Playbook · Booking
Cancellation Backfill
A cancelled slot is paid time with nothing in it. The moment one opens, the AI starts offering it to your waitlist by text and call — oldest first — until somebody takes it.
How the Play Runs
- 1
A customer cancels and the slot opens on the board.
- 2
The AI texts the waitlist the exact window — first to reply YES gets it.
- 3
The schedule refills and the tech never knows there was a gap.
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Speed-to-Lead Call new leads back within seconds, before competitors do. 
Appointment Confirmations Confirm tomorrow's jobs automatically and refill cancellations. Web Lead Capture Call and text every website form fill within a minute of submission. Maintenance Reminders Book seasonal tune-ups and recalls before the rush hits. Put This Play to Work
Tell Sameday how your business runs and the cancellation backfill play goes live with your hours, your pricing, and your calendar.
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