Playbook · Booking
Cancellation backfill
When a slot opens up, the AI offers it to your waitlist by text and call.
What happens when a slot opens
- 1
A customer cancels and the slot opens on the board.
- 2
The AI texts the waitlist the exact window — first to reply YES gets it.
- 3
The schedule refills and the tech never knows there was a gap.
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Speed-to-lead Call new leads back within seconds, before competitors do.
Appointment confirmations Confirm tomorrow's jobs automatically and refill cancellations. Web lead capture Call and text every website form fill within a minute of submission. Maintenance reminders Book seasonal tune-ups and recalls before the rush hits. Give us the waitlist and the open window
Connect the schedule and the waitlist. When a cancel hits, the next text offers that exact window until someone takes it.
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