Playbook · Booking
Appointment confirmations
No-shows burn truck rolls. The AI confirms tomorrow's schedule every afternoon, and when someone cancels, it refills the slot from your waitlist before the gap ever reaches a tech.
What happens the afternoon before the job
- 1
Every afternoon the AI calls and texts tomorrow's customers to confirm.
- 2
Confirmations tick green on the schedule; no-answers get a second pass.
- 3
A cancellation opens a slot — the AI offers it to the waitlist and refills it.
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Speed-to-lead Call new leads back within seconds, before competitors do. Web lead capture Call and text every website form fill within a minute of submission. Cancellation backfill A slot opens, the AI fills it from your waitlist before lunch. Maintenance reminders Book seasonal tune-ups and recalls before the rush hits. Connect the next-day schedule
Connect tomorrow's board and your waitlist. Confirmations go out in the afternoon; a cancel gets offered to the next person waiting.
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