Book a demo

Playbook · Reputation

Complaint rescue

One bad review costs more than ten happy calls earn. The AI listens for frustration on every conversation and hands the unhappy ones to a human while there's still time to fix it.

Book a demo Browse all playbooks →

How an unhappy caller gets to a person

  1. 1

    A customer's tone turns — short answers, a complaint, a mention of a refund.

  2. 2

    The AI flags the conversation and alerts you (or your manager on call) immediately.

  3. 3

    You step in with full context: the transcript, the job history, what went wrong.

More plays like this

View all →
A Sameday Roofing yard sign staked in a customer's front lawn at golden hour Review booster Follow up happy customers and route them to Google reviews. Happy calls Check in after every job; catch problems while they're small. An empty office at night, the city lit up outside the window, with a dashboard on screen still taking calls After-hours answering Every night and weekend call answered and booked. A homeowner beside a broken air conditioner searching Angi for HVAC pros on their phone Speed-to-lead Call new leads back within seconds, before competitors do.

Name who gets paged on a complaint

Name the owner or manager who takes complaints. The next frustrated caller is handed over with the transcript still open.

Book a demo